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Why ImOnline is The Ultimate Full Service eCommerce Solution For You

in Amazon, Blog, Case studies, Comparison Shopping, Paid Search, Storefront, eBay, eCommerce at 3:03 pm 01/10/09

imOnline’s full-service program is an performance-based model program, where we analyze and evaluate the relative strength and weaknesses of each merchant.

We mainly look for small to medium-sized companies that already generate $50K- 250K+ per month in online sales or $100K-500K in offline sales. We aim to boost sales by at least double.

We offer clients with this kind of potential to join our full-service program.

If both we and the client are interested in going forward, we initiate a full-service program where imOnline takes care of everything from top to bottom. We will carry out the Amazon listing, the eBay strategy, listings on Marketplaces such as eBay, Amazon and Buy.com, Comparison Search Engines, auction management, shipping integration, coding of thewebsite, API integration with 3rd party carts, gateway processors, Google Adwords campaign, affiliate programs, search engine optimizationcampaign, etc. We handle ALL the online marketing activity with a truly compelling offer to the client: a pay-per-performance model where we’re being paid for results only.

What if you have already developed or implemented at least some part of an online package? imOnline gives you the flexibility to decide which steps of the program you want us to perform, and which you would like to retain control over.

What’s in it for you? The following is a list of some advantages you enjoy with our unparalleled program:

• A true multi-channel solution

• Tailor-made service



• Growth rate-focused model

• Dedicated account manager

• PPP – Pay-Per-Performance pricing means no hidden fees



• International representation for your company and products

• The peace of mind that comes from the industry’s most comprehensive eCommerce package

80% of imOnline clients had doubled their sales in less than 2 quarters!

eBay Messages’s new format

in Blog, eBay at 7:01 am 10/09/09

Hi Folks,

Here is some interesting update:

eBay has launched a new messaging system:

eBay new messaging system is conducted via those marketplaces: UK and AU (eBay US is still intact, as part of the “eBay international site first” playground policy before applying to the US- same as the DSR issue).

Hence, the following implications are being seen:

  1. on standard email (via ASQ form) that goes to seller email client: the reply to address has a new form (for example: s02-qaejd6jmqz@members.ebay.com.au)
  2. eBay UK and AU support has confirmed this new messaging policy is in order to review the emails and not to allow any external/ non-eBay links inside emails.
  3. This new “filtering system” is the apparent reason for the mass delay eBay sellers are experiencing with receiving emails.
  4. The ebay filter system is solid enough to remove only non-ebay link, and we have also seen emails that have been sifted, which contained only eBay links.
  5. according to eBay support eBay links, Customer support #, and Skype userid are allowed under the new system, Nevertheless, our testing had shown that more then 50% of email that contained only those details has been filtered indeed by eBay system.
  6. UK + AU: Average delay on emails delivered – 4 hours
  7. ASQ emails do not contain anymore “Use the Yellow Button”, but does include URL that identify the message ID, and item ID

the new ebay my messages


Bellow you will find a chart that will demonstrate the communication flow under the new eBay messaging filter.

One of the results we have concluded, and I’m not certain on 100% of the cases, is that the omission of the buyer email, is only occurring if he is a UK or AU registered.

That means, that the omission is occurring with regardless of the marketplace of the item been sold on, but rather with correlation to the buyer registered user.

Hope this chart would help:

Users correspondence structure

Communication omitted by eBay

US user to US user

No

US to UK

No

US to AU

No

UK to UK

Yes (sample: s-4237897@member.ebay.co.uk)

UK to US

? N/A

UK to AU

Yes (sample: s02-qaejd6jmqz@members.ebay.com.au)

AU to AU

Yes (sample: s02-qaejd6jmqz@members.ebay.com.au)

AU to UK

No

AU to US

? N/A

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Amazon vs. eBay- Which way does the wind blow

in Amazon, Blog, eBay, eCommerce at 4:50 pm 12/08/09

eBay Q3 and Q4 results are not very joyful for the eBay board of management, and neither for the eBay sellers community.

Tough, The eCommerce company posted third quarter revenue of $2.12 billion, up $228 million from the same period last year. Net income on a GAAP basis was $492 million, or $0.38 per diluted share, and non-GAAP net income was $592 million, or $0.46 per diluted share.


well, In the marketplace business, revenue was up 4% y/y. GMV was down 1% y/y and the catch is advertising that spiked to 127% y/y. this means more banner ads, skyscrapers, home page placements, and the increase of paid links on the site- This misses the target of eBay as pure eCommerce marketplace rather then advertise source. this is why in my opinion eBay is going to the wrong direction.

On the other side of the riverbank, Q4 emerging results and especially the Pre Christmas season: No matter how you slice it, Amazon is killing it this holiday season. most categories including electronics, games, home & garden, jewelry, apparel, are selling above expectation. as Scot Wingo wrote: “it is on fire”.

Amazon has definitely went from a book store to a full-fledged dept store, where 2008 was the turning point for this event.
Nevertheless, still the big question is: where go to eBay store Vs. Amazon store is on the long run- Amazon indeed. if you need to bet your horses.. we put our on the Amazon stallion.

on the long tail analysis: we would see that eBay stock price has gone from around $40 in its peak on Oct 07, to a low-tide of $14.45 as of today – same point where the stock have been back in the end of 2003.

On the other hand, Amazon. Amazon stock price is somewhere around $53.16 when it climbs back to the level of after Q2 2007 staggering results (sales and operating income) that push share price from $44 to $62.

Bottom line. Considering the general recession and the downfall on wall st. – the winds of eCommerce says slowdown. but we can definitely see that the one that has become wise to survive this crisis and keep as much as possible on the share value is Amazon (this is based by looking on the last Q3 and Q4 share price behavior) and also on the analysis recommendations. as far as concerns to the big picture.. on the long run- we do see declination in eBay share price when amazon keeps somewhere steady and above.

But Market isn’t blind- The figure talk for themselves, take a look at the market value for both eBay and Amazon in the Last 2 years.

Here is a chart that compares eBay Vs Amazon for a period of 2 years from Dec-06 to Dec-08.

Check also the analyst Opinion coverage during the past year:

eBay results:

UPGRADES & DOWNGRADES HISTORY
Date Research Firm Action From To
19-Dec-08 Bernstein Downgrade Outperform Mkt Perform
10-Dec-08 Stifel Nicolaus Downgrade Buy Hold
28-Nov-08 Argus Downgrade Buy Hold
31-Oct-08 Wunderlich Initiated Neutral
28-Oct-08 Credit Suisse Initiated Neutral
16-Oct-08 Piper Jaffray Downgrade Buy Neutral
8-Oct-08 AmTech Research Upgrade Sell Neutral
9-Sep-08 Stanford Research Initiated Hold
17-Jul-08 AmTech Research Downgrade Neutral Sell
16-Jun-08 Stifel Nicolaus Upgrade Hold Buy

Amazon results:

UPGRADES & DOWNGRADES HISTORY
Date Research Firm Action From To
19-Dec-08 Bernstein Downgrade Outperform Mkt Perform
17-Dec-08 UBS Initiated Neutral
10-Dec-08 Jefferies & Co Initiated Hold
25-Nov-08 Stanford Research Initiated Sell
28-Oct-08 Credit Suisse Initiated Neutral
23-Oct-08 AmTech Research Upgrade Sell Neutral
10-Oct-08 BWS Financial Upgrade Sell Hold
22-May-08 William Blair Initiated Mkt Perform
18-Mar-08 Canaccord Adams Initiated Buy
8-Jan-08 AmTech Research Initiated Sell
2-Jan-08 Citigroup Upgrade Hold Buy

Yes indeed, the results are clear : 8 Downgrades for eBay vs. 1 to Amazon. Amazon also got more upgrade rather then eBay.

Here is some more interesting data from compete.com :
Date: 11/2008 People Month Δ Year Δ What is this?
ebay.com 70,497,339 10.1% -11.1% The number of people visiting a site.
amazon.com 62,566,298 14.7% 11.4%
Date: 12/20/2008 What is this?
ebay.com
Velocity reports the relative change in daily Attention. Velocity is used to determine the relative growth of a domain over a particular timeframe or compared to other sites.

Velocity is an effective way to measure the impact of planned (or unplanned) events, such as new advertising campaigns, product/service launches or general site growth. Simply choose an event date as the starting point to see how it has affected a site’s attention over time.

amazon.com
Monthly attetion:
Date: 11/2008 Attention Month Δ Year Δ What is this?
ebay.com 2.34074530% 4.0% -19.5% The total time spent on a domain as a percentage of the total time spent online by all U.S. Internet users.

amazon.com 0.54935258% 34.7% 9.6%

Amazon scaling has started back in May 2007, ever since it seems just going up and biting eBay percentage share one by one. eBay unshakable control of eCommerce market is getting weakened every month.

Therefore, Selling on amazon has become a major key to success in every merchant/retailer that sells online. failing going into amazon market might result in diminish of the business in the long run.

well we can definitely say that : eBay’s problems are Amazon’s gains. and you merchant need to hurry up and get on the Amazon train, and start sell on amazon

P.S- i’ve found this interesting Fox interview, which worth watching:

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